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✨ Your Next Shoes? AI Decides!

Author

Rahul Iyer
October 10, 2025

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Google is bringing AI into online shopping with a new feature that lets you virtually try on shoes before buying, while Zendesk is betting big on automation with an AI agent it claims can handle most support issues without human help. At the same time, OpenAI has been cracking down on hackers misusing ChatGPT for cyberattacks, and SoftBank is making a bold move back into robotics with a multibillion-dollar acquisition aimed at powering what it calls “Physical AI.”

AI is transforming shopping, support, security, and robotics.

In today’s AI Pulse

AI is reshaping shopping, customer service, and even global security, while also pushing the boundaries of robotics and automation.

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🧠The Pulse

Have you ever wished you could check how shoes look on you before buying online? Google has built an AI that does exactly that. You upload a photo, hit try it on, and the sneakers or heels appear on your feet. No standing up, no socks off, just instant previews.

📌The Download

  • Google started the rollout in the US on Google Shopping and Search. The feature works for sneakers, heels, and sandals. You only upload 1 full-body photo. The AI reads the photo and swaps your current shoes with the ones you are browsing. You do not need bare feet or special poses. 

  • The AI is trained to handle details like folds, shadows, and angles so the preview looks close to real. This upgrade follows the launch of AI clothing try-ons in July 2025. That feature helped shoppers try shirts, pants, and dresses on different body types. It is now expanding to Canada, Japan, and Australia.

  • Early testers say the AI adapts to stances and shoe sizes quite well. However, some support pages still list “shoes not supported,” showing the rollout is only partial. Tech sites also confirm the tool works in seconds and keeps the texture of the product. More updates will roll out in the next few weeks.

💡What This Means for You

AI is no longer staying in labs, it is moving into everyday choices like what shoes you buy. This shift shows how AI is becoming a trusted helper for daily life, saving time and cutting waste. The next wave of tools will shape how we shop, work, and live.

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🧠The Pulse

Picture 8 out of 10 support tickets getting solved instantly without a person touching them. Zendesk says its new AI agents can do that. Announced at its AI Summit, this lineup of tools is built to cut routine work, speed up answers, and give human teams time for tough problems only.

📌The Download

  • Zendesk’s main highlight is the autonomous support agent that handles about 80% of common requests. A copilot agent helps with the tougher 20% by guiding human staff step by step. Early tests show customer satisfaction scores rising by 5 to 10 points when these agents are in action.

  • To expand beyond simple chat, Zendesk added a voice agent that keeps context across calls and messages. An admin agent can explain confusing settings and even fix problems inside the platform. A knowledge builder automatically creates help articles from tickets and company data, while an app builder lets staff build small apps or workflows just by typing prompts.

  • Zendesk also launched an analytics agent powered by its HyperArc buyout. This tool lets managers ask questions in plain English, spot patterns in 4.6B yearly tickets, and find root causes of repeat issues. With over 20,000 customers worldwide, and earlier purchases like Klaus and Ultimate, Zendesk is moving from ticket tracking to a resolution platform where AI does most of the heavy lifting.

💡What This Means for You

AI agents are no longer just a tech trend, they are tools that save time, cut costs, and give faster answers in daily life. From customer support to shopping to services you use every day, this shift means quicker help and fewer delays. The future of problem-solving is automatic.

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🧠The Pulse

Hackers from Russia, North Korea and China tried to misuse ChatGPT to carry out cyberattacks. They turned to the AI to create malware, draft phishing emails, and improve hacking tools. OpenAI has cut them off. This shows how AI that feels normal in your daily life can also become a tool for global crime.

📌The Download

  • OpenAI revealed that it stopped 3 coordinated hacking campaigns from Russia North Korea and China. These groups used ChatGPT to build credential stealers, remote access trojans, and phishing kits. Attackers even asked the AI to debug code, make it harder to detect, and convert tools between systems like Chrome and Safari.

  • Reports confirm OpenAI banned China-linked accounts tied to surveillance proposals and phishing schemes. Russian-speaking groups tried to speed up malware development. North Korea-linked hackers used ChatGPT to refine tools like Xeno RAT and create spear-phishing emails aimed at diplomats. To avoid detection, they spread their requests across multiple accounts.

  • OpenAI also explained that AI did not invent new hacking methods but helped criminals work faster. Threat actors asked ChatGPT to mimic human writing styles to hide AI traces. In total OpenAI has disrupted more than 40 malicious networks in 2025 alone. Experts warn this shows how AI misuse is becoming part of the global cyber battlefield.

💡What This Means for You

OpenAI’s action makes the internet safer for everyone. It helps protect your emails, your money and the websites you use daily. This means fewer scams, fewer viruses and stronger security. It keeps you, your family and your business safe while AI becomes part of everyday life.

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🧠The Pulse

SoftBank just made a huge $5.4B move by buying ABB’s entire robotics unit. Masayoshi Son calls this the era of Physical AI where robots powered by intelligence will not only think but also act. This matters because automation is moving faster into jobs that affect your daily life and work.

📌The Download

  • SoftBank is taking over ABB’s robotics arm which employs 7,000 people and generated $2.3B in sales in 2024. The unit earned about $313M in operating profit with a 12.1% margin. However sales fell 7% last year as demand slowed. SoftBank wants to combine its AI expertise with these machines to expand beyond factory robots.

  • ABB had planned to spin off this unit into a new company by 2026. Instead the sale gives ABB $5.4B right now. CEO Morten Wierod confirmed that the company will use the cash for dividends, share buybacks, and investments in its core businesses. The robotics market has been soft in Asia with many firms delaying spending.

  • For SoftBank this deal is not about bringing back Pepper the humanoid robot. It is about building a larger robotics ecosystem. SoftBank already owns stakes in Skild, AutoStore and Agile Robots. Reports also say it is exploring a $1T AI and robotics hub in Arizona to link chips, data centers, and advanced robots into one network.

💡What This Means for You

AI is no longer staying online. It is stepping into factories, warehouses, hospitals, and even the services you use every day. Expect more robots powered by AI to work alongside or even compete with people. This $5.4B bet shows how quickly smart machines are becoming part of the real world.

AI TOOL OF THE DAY

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💡What It Is

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BOOK OF THE DAY

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Matt Mochary, a renowned Silicon Valley coach and investor, distills years of experience into a practical, no-nonsense guide for leaders who want to build world-class companies. The Great CEO Within isn’t about abstract theories, it’s a tactical operating manual designed to help founders and executives grow from scrappy startups to scalable, high-performing organizations.

  • Think Systems, Not Chaos – Many startups thrive on hustle and improvisation in their early days, but chaos can’t sustain growth. Mochary shows how to replace scattered decisions with repeatable systems. By introducing clear frameworks for communication, delegation, and decision-making, leaders create organizations that run smoothly at scale without losing speed or agility.

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IN AI TODAY - QUICK HITS

⚡Quick Hits (60‑Second News Sprint)

Short, sharp updates to keep your finger on the AI pulse.

  • ⚖️ Google Fights DOJ on Gemini Bundling: Google wants to keep bundling Gemini AI with Maps and YouTube, pushing back against a Justice Department proposal to block the practice. The company argued in court that it should retain the right to pair its AI with its most popular apps.

  • 💸 Musk to Pay $128M Settlement: Elon Musk will settle a $128M lawsuit with four Twitter execs he fired in 2022, including ex-CEO Parag Agrawal. They never received severance after Musk’s takeover, despite playing a role in holding him to his $44B deal.

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KEY QUOTES AND STRATEGIC INSIGHT

    "The future belongs to those who can ask the right questions of AI."
— Fei-Fei Li, Professor of Computer Science, Stanford University

Strategic Insight: AI can build your chart, but it won’t know what your audience cares about. Use it to test layouts, rephrase insights, and surface patterns fast. The real edge comes when you combine speed with context. That’s where your expertise shines.

That’s it for today’s AI Pulse!

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AI Pulse is the official newsletter by AIGPE™. Our mission: help professionals master Lean, Six Sigma, Project Management, and now AI, so you can deliver breakthroughs that stick.

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